Have a Question?

Air King provides answers to some of the most commonly asked questions regarding Exhaust Fans, Range Hoods, Fresh Air Intake, Air Circulator Fans, and Chimes. Find answers to questions such as "How much ventilation do I need", "How long should my exhaust fan run?" and more. Click on any of the links to the right for more information.

On most fans the model number is either located on the motor, on the rear grill or under the base of the fan.

Always disconnect your fan before cleaning. DO NOT immerse electrical parts in water. Parts may be cleaned with a mild detergent and water. Wipe all other parts with a soft cloth moistened with water and mild detergent only. Dry all parts completely before reconnecting to power source.

Instruction sheets (user manuals) can be downloaded from this website. They are available on the product page in the "Downloads" tab or can be accessed on the main page of the site by clicking on the Installation & User Manuals link, then using the search box.

NO. Your motor is permanently lubricated and does not need to be oiled.

YES. On units that include a secondary support cable, it should always be installed to provide additional safety.

NO. The power cord is equipped with a three-prong grounded plug that must be inserted into a matching receptacle. Under no circumstances must the grounding prong be cut off the plug. Where a two-prong wall receptacle is encountered, it must be replaced with a properly grounded three-prong receptacle installed in accordance with the National Electrical Code (NEC) and all applicable local codes and ordinances. This work must be done only by a certified electrician, using copper wire only. WARNING: USE OF A THREE-PRONG TO TWO-PRONG ADAPTER IS NOT RECOMMENDED. IMPROPER CONNECTION MAY CREATE THE RISK OF ELECTROCUTION. USE OF SUCH ADAPTERS ARE NOT PERMITTED IN CANADA

NO. By using Air King's Storm Guard feature, your window fan can be installed so that the window can close behind the fan.

1. Check that there is power to the outlet and that the fan is completely plugged in. Two of the most common items are either the circuit breaker is off / there is a blown fuse, or that the outlet is controlled by a light switch. 2. Make sure a speed has been selected with the fan's controls. 3. If your fan has a thermostat feature, make sure it is properly set.

Replacement parts can be ordered from the parts department by calling 1-800-233-0268 Monday thru Friday 8:00 AM to 4:00 PM EST.